Insurance cards and co-pays are required at time of registration. Please come prepared for each. Any action items, including collection activity and needed account payments, are noted on your account and may be addressed with you as necessary at registration time.

You can pay on your account at any of our clinic locations or by mail with cash, check or credit/debit card. Credit/debit card payments can also be made over the phone or on our website at www.tannerclinic.com. Though we submit insurance claims on behalf of our patients, it is the guarantor's responsibility to see that their account balance remains paid. If your account is in good standing, our Patient Accounts staff can work with you to arrange a payment schedule. If at any point an account becomes delinquent (past due in making payments), the account will be referred to a collection agency for collection. This may result in additional fees and a negative credit reporting. Once referred to a collection agency, patients will no longer be allowed to schedule an appointment until the account is paid in full. The guarantor will be informed when their account is referred to an outside collection agency.

Your ability to schedule an appointment may be restricted or even disallowed if your account is referred to a collection agency. The same applies to accounts involved in bankruptcy, legal suit, etc. Restrictions on the guarantor's account also apply to any dependents on that account. Re-instating appointment privileges will be determined on an individual basis with our Patient Accounts department.

Some laboratory and x-ray services ordered by your doctor cannot be done internally and are processed by an outside entity. You will receive a separate billing for these services from tese entities. Payment is made directly to these entities.